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  • MARIA

    4/18/2018

    Hi Kathy! We had a really nice time. Loved our room and really liked the hotel a lot. Food was good, drinks were good people were nice. Should have stayed at least another day! Thank you for your help.

  • The McIntyre's- Ireland Honeymoon

    4/17/2018

    My wife and I were referred to First Class Travel by a bank representative of all people as we were creating a joint back account for a planned honeymoon, and it was very wise advice! We knew we were working with a somewhat limited budget, but still wanted to manage taking an extended honeymoon to Ireland and seeing as much of the country as possible....Kathy and First Class Travel made this an absolute breeze (even if we made it slightly harder on her)....while our dates were picked, and a list of places and sights were created, we were provided with a near perfect itinerary from the get-go. There were some adjustments to be made (we preferred to not partake in a very-specific tour and opted for something different), but just like that...a new itinerary was sent with our requests, complete with a new schedule matching our wants and needs. Also, my wife had a specific location she wanted for lodging during part of the trip....First Class Travel made the arrangements to change the initial lodging.The flexibility of the company was stellar, the communication was consistent and second-to-none. We received a package with a full itinerary, explanations, and vouchers, and while at first it was slightly overwhelming and potentially confusing, we were walked through every step of the process, every question was answered, and literally.....it could not have gone any smoother. Every taxi driver was paid for and arrived just as they were booked weeks and months prior...hotels had our name, knew we were already paid for including breakfast. Nobody needed to see vouchers, nobody had any questions, and yes....rooms were upgraded into executive suites on some occasions due to us being on our honeymoon.If I HAVE to provide a negative, we were advised after booking that we needed additional money to secure our actual assigned seating on the plane, which I thought was already done at time of booking, HOWEVER...I am not a regular traveler, it was not a super-large fee, it would be incredibly naïve of me to think there would be no unforeseen cost with a lengthy vacation, and CERTAINLY was so minor that it would by no means prevent me from saying this is a five-star company that is absolutely worthy of booking future travel. Thank you Kathy and First Class Travel!

  • Mr. & Mrs. Davenport

    3/27/2018

    Hi Selena, Kevin and I were very impressed and pleased with Le Blanc. The room was very nice with an ocean view. The two things that stood out the most were the service (best service I’ve ever had) and the food. We enjoyed every single meal. It was a very relaxing week and we felt pampered the entire time. We dined at all four restaurants at the resort and did a romantic dinner on the beach in a cabana. All night dinner experiences were unique and special. On Tuesday, we went to their spa for a couples massage. What a spa experience! It was so relaxing and therapeutic. One of the best spas I’ve been to and one of the best massages ever too. The beach was very nice for walks and the pool and hot tub were great too. Our favorite was getting out to the pool in the morning and enjoying a chillaxin shake and enjoying the view. Thank you for recommending Le Blanc Resort Cancún. We loved our time there.

  • erika fahey

    1/30/2018

    Our trip to Punta Cana was amazing!! The staff at the Palm Beach Resort were awesome! Very friendly and helpful. Felt very much at home there. Food was excellent and the circus show was great! Couldn’t have done this trip without Sue Marrese!!! She answered all our questions and always reassured us if we had concerns. It was our first trip without children and our best trip yet with Sue’s help. Can’t wait to book our next!

  • Penney Rothmaller

    1/25/2018

    Kathy and Selena, You both are amazing!!! Thank you so much for making my 50th Birthday celebration so phenomenal! this trip exceeded all of my expectations and I will remember it forever!!First Class Travel is and will always be my Travel Agency of choice.Highly satisfied!Penney Rothmaller

  • Mark romito

    12/18/2017

    Sue, Everything you had planned for us went perfectly. I told you what I needed to see but really left everything up to you and you knocked it out of the park. Your planning was perfect down to directions to the rides. I have always booked my own vacations but will never do that again and look forward to having you plan our next vacation. Disney was exhausting but a total blast and you made everything happen with zero stress for me. Thanks, The Romitos

  • Sue

    11/22/2017

    We had a wonderful time!!! Everything was perfect??. You thought of everything. Dinner on the beach was beautiful! Thank you for all the special amenities. We are sad that we will be leaving in a few hours??Carm

  • Sue

    11/22/2017

    We had a wonderful time!!! Everything was perfect??. You thought of everything. Dinner on the beach was beautiful! Thank you for all the special amenities. We are sad that we will be leaving in a few hours??Carm

  • Sarah

    11/20/2017

    Hi Kathy-We just got back from our wonderful vacation to Maui and wanted to thank you for everything you did, including the wine and chocolates in our room at arrival! What a sweet and wonderful treat after a long day of flying.Everything was wonderful, we had an amazing time. Thank you again and we look forward to our next vacation and planning with you!Sarah

  • NORA

    10/24/2017

    Kathy, what an amazing job you did. We had a fabulous time. Our tour guide, Connie was so smart and every recommendation she gave us was perfect. Our hotel was in a great location, close to pretty much everything we wanted to do and great to walk around the city. The hotel was clean, the staff was friendly. The locals were friendly and happy to meet us everywhere we went. Thank you for all you did. Everything was absolutely perfect!

  • Jenna & AJ- Honeymoon Sandals Ochi

    10/10/2017

    Omg we had the most incredible wedding and honeymoon! Thank you so much for everything you did for us! Jamaica was amazing. We honestly feel like we couldn’t have picked better for our honeymoon. Everything was on point and we loved having a villa and butlers! The resort was gorgeous and there was always something to do. My only complaint is that we didn’t have enough time to do everything! Haha. But I guess that means we’ll just have to go back in the future. (Although we didn’t book any future trips just yet). We also made some great friends while we were there which is definitely a plus. Oh and the excursions were amazing. Dunn’s River Falls was awesome, and we actually upgraded our Dolphin Swim while we were there, which was 100% worth it. And we ended up doing Club Mobay for our return which we’re happy we did. So all in all, everything was amazing! Thank you so much!

  • Karen

    10/2/2017

    10/2/17My daughter and I enjoyed an amazing week long vacation in Florence and Venice, Italy. Accommodations were beautiful and we loved the excursions. Gave us great peace of mind knowing all the details were tended to, and we could just kick back and enjoy...many thanks!

  • Rick Lovering

    9/5/2017

    Just got back from Germany and I have to thank Sue Maresse for all her help with the details. Had a great time and could not have done it without Sue's help!

  • Heimlich family Disney trip 2017

    9/1/2017

    9/1/17Hi, just got back from Disney a couple days ago, we had a lot of fun! Thx to Sue Maresse for helping me with travel plans. She did a great job!

  • Joey & Marvella's Anniversary Group Trip

    8/15/2017

    Hi Selena,On behalf of my wife and I, we just want to say THANK YOU so much for putting together an OUTSTANDING trip for us to Punta Cana, the entire group had the best time and we owe it all to you. You are truly a travel agent of excellence and believe me, we are referring ALL of our friends and family to you for their travelling needs. I understand, my cousins Michele Gaynor and Mitzi Blalock have already used your services for their future trips. We can't thank you enough for everything that you have done, as it was truly a great week of vacation.

  • John

    7/31/2017

    Hi Kathy,We returned last night from Cancun. Just wanted to let you know everything was great. The place was beautiful and the staff was very nice. The room had a fantastic view.Thank you again for all your help and answers to our questions.Looking forward to the next vacation!

  • Rusty Hommes

    6/19/2017

    We booked a trip to Ireland with our own driver. Having a private driver is the only way to go. We didn't have to worry about find our way thru the country side, missing the sights while we were driving or being tired once we got to where we were going.Selena did everything to book the trip we wanted and it was fabulous.

  • Lisa & Bryan- Hawaii Honeymoon

    6/19/2017

    We didn't originally plan on using a travel agent for our honeymoon, but happened to meet Selena at a bridal expo at the Cherry Hill Mall and were SOLD! Selena is kind, professional, very responsive, and was extremely helpful in our planning process. We chose to go to Hawaii (Maui & Kauai) and knew there would be many details, such as transfers between islands as well as excursion options, and decided to avail ourselves of Selena's services so we had one less thing to worry about while wedding planning. Selena was very helpful in terms of discussing different packages (we initially thought we wanted to go for 12 days then decided to go for 10) and offering knowledge and options for various island excursions. We sat down with a list of excursions, chose them off of a "menu", and let her know what we wanted to do - and voila, they were booked!In addition, the affiliate organization that First Class Travel works with, Gogo Travel, was highly responsive and professional when I had to call them on the first day of our honeymoon when we had an issue with our flight (airline's issue when we were diverted for mechanical issues - not the travel agency's issue!) - even going as far as to take my number and call me back to check on us to make sure we were rebooked into another flight. Later in the week during an interisland flight, the airline had us take an earlier flight than planned, and Gogo came to the rescue again to arrange our shuttle transfer to the hotel earlier so we wouldn't have to wait at the airport for an extra few hours. It can seem impersonal to call an 800 number for help, but the associates at Gogo could not have been more personal and helpful during those stressful travel changes!If you want someone who is knowledgeable, professional, and who will make your honeymoon planning the easiest part of your wedding planning experience, look no further than Selena and First Class Travel! Thank you so much again for making our honeymoon the experience of a lifetime!

  • Jessica Sesko - Melisa Nassau Beach Hotel

    6/13/2017

    We had a great time! Thanks so much for everything you did with helping us book this vacation. The hotel was beautiful and the resort credits came in handy when we upgraded our amenities. We were able to stay on a private beach our last two days. The hotel gave us mini cakes and a bottle of champagne for our birthdays, which was really nice.It was a really awesome experience and, again, I really appreciate you working with us :)

  • Roberta & Ken Nichols

    6/12/2017

    Thank you so much for booking just an amazing trip to Hawaii for us.....We just returned from our 15 day trip what an amazing time we had. Your once again expertise recommended an incredible package and it was exactly what we were looking for. The resorts we stayed in were amazing, and all the extra little perks that showed up were extremely appreciated and very thoughtful. Its the little things like that that keeps me coming back again and again booking with yall...Thank you Kathy and Selena for tag teaming this one for us. We will surely be booking with First Class Travel in the future.

  • Courtney and Steve- Med. Cruise - Honeymoon

    6/12/2017

    I am an avid traveler, and usually book all my travel alone. However, since I had so much going on with my wedding I decided to look into an agent to handle my honeymoon (land and sea (cruise) European vacation). I made the right decision, and it made me realize just how helpful it is to have an expert on your side! From start to finish Selena at First Class Travel was fantastic! Professional, helpful, and informative are just a few words that describe Selena. She even us ahead of time, along with all of our travel documents, as well as made our hotel aware we were honeymooning. For anyone looking to book a trip, honeymoon, family, or friends getaway I highly recommend you look no further then First Class Travel.

  • Michelle & Bill Kurdyla- Destination Wedding Moon Palace Jamaica

    5/31/2017

    I have absolutely no complaints at all about Moon Palace. The rooms were clean and beautiful, the food was great and the staff... I can't stress enough how amazing the staff and customer service was. Truly over the top. They really treated everyone like king and queens. Truly amazing! Billy and I can not stop talking about how amazing our spa experience was. They even had a special moment for us at the end with champagne and red velvet cake!! Our wedding went so perfect and the MC that we paid for, for only 2 hours was having so much fun he ended up just staying for the remaining to make the night even more special! It could not have been any more perfect!!! We are definitely going back and for all future vacations we will be going to a palace resort!!

  • Jenna & Kyle Gallagher- Honeymoon- Antigua

    5/25/2017

    Selena was fabulous in planning our honeymoon! As someone who does not travel much, she was very informative about different types of honeymoons and various locations. She was also very responsive and efficient with regard to correspondence about the trip. She reviewed all aspects of the trip thoroughly and checked in the day before and day after to ensure that everything went smoothly! Overall, the honeymoon was great, and we will definitely use First Class Travel again for future trips!

  • Wendy Tanczak / Steve & Tara Wedding

    5/24/2017

    My experience at DreamsTulum, Mexico was one of the most exciting times of my life. The staff could not be any more accommodating. Anything I requested , I received. My only disappointment was the bed size. Full size, not queen for two people to share. Not a couple, so it was uncomfortable. And Housekeeping comes around late. Like showers for dinner at 7:30 with wet towels from the day before. Thats all I was disappointed with. But the services are awesome, the staff couldn't be any nicer, and the resort is absolutely beautiful. Can't wait to go there with my husband And the wedding was the most beautiful wedding I have ever attended ???

  • Nadine & Ryan, Secrets Capri - Riviera Maya

    5/16/2017

    Thank you Kathy for all of your help with our vacation! Secrets Capri was amazing. The staff was super friendly, the food was delicious, and the drinks were fantastic! Thank you for making vacation so effortless!

  • Deborah Roddy

    5/15/2017

    Just returned home from a trip to the Excellence resort Riviera Cancun. The resort was absolutely beautiful and The room had a view that was absolutely breathtaking of the Caribbean Sea. Highly recommend joining the excellence club and getting all that special pampered treatment. Selena was wonderful to work with and did all of the hard work for us. The trip could not have gone any smoother! Thank you!!

  • Denise-Cancun, Mexico Secrets Silversands Resort

    5/10/2017

    Thanks so much for helping make this trip and my sister's 50th birthday celebration a great experience and special time. I/we had a great time!! The Resort is beautiful, my roomwas great as well. Enjoyed the food, activities and entertainment. BIG THANKS!!

  • Penney & Lamont - Secrets Silversands Group

    5/9/2017

    Thanks you so much, we had a wonderful time!!! It was more than I could have imagined!!! The resort was beautiful and they offered us an upgrade to a Master Suite for $100! My birthday dinner was great! We had dinner at Oceana which was the outside oceanview restaurant. The food and service was amazing!!! The service as not as good as Jamaica which I think had a lot to due with the language barrier; however, it was not horrible. Thank you so much for everything!!

  • Renee Tarby- Regent Seven Seas Cruises

    4/28/2017

    It was amazing!!! The ship was beautiful, getting refurbished I believe by next year. The service was a "wow" factor and the food wonderful along with lots of champagne and whatever else you asked for. Cuba was amazing, Harvest Cay we rented a villa and was one of the best beach cruise ship days ever, and Costa Maya was ok. We walked around the port and then relaxed on the ship. It will be difficult to sail on a main stream cruise line now! The best part is never pulling the sea pass card out to get a charge! My only criticism is in Cuba the included excursions were not great. They actually went to the same exact places both days. I did ask at the desk if they did but was told absolutely not. I felt like we wasted Day 2 and wish we would have ventured on our own but not knowing what to expect played it safe. If you have any other clients going to Cuba on a cruise and staying in port overnight let them know it's safe and hiring a private car with a guide is really the way to go or do a walking tour on your own. We had Loved it and I know my brother and his wife enjoyed it too. I have lots of pictures and will send a few separately from this email. Thank you for assisting us!

  • Sonya & Jay Martin- Vow Renewal at Moon Palace Jamaica

    4/26/2017

    OMG! We had such a fabulous time!!! I thought about calling or texting you a few times to say how awesome the resort was. That place was amazing. Our room was so nice. We were upgraded to the jr suite. Thank you! Very spacious. If I had to complain about one thing it was it rain on 4/19. It was sunny up until an hour before so we had to move the ceremony to the grand ballroom. It was still amazing. We took pictures through the hotel there...not with the studio just random pics. As we walked through the hotel, everyone stop what they were doing to applaud. From the gift shop to the various lounges, to the front desk...it was very unexpected but I felt like a princess. I have lots of pics on my phone, Facebook. We used resort credits to take pics at the studio on site. I'm hoping to download by tomorrow as I forgot to stop in before I left. The wedding package included breakfast in bed, reception and dinner for two on the beach. All were just EVERYTHING!

  • THERESA Valeriano

    4/18/2017

    The cruise we went on was amazing. We had problems with excursions and Norwegian was able to rectify the problem. The arrangements that sure made for us we flawless and enabled us to just enjoy our vacation

  • Heather Bishop

    4/7/2017

    Thank you Sue Marrese for helping us plan our 2 week vacation in FL. Your great communication and quick responses have helped make all the planning go so much more smoothly. THANK YOU!!Heather & Ken Bishop

  • Christy Matos-Dias

    4/5/2017

    We are so excited for our upcoming Disney trip! Sue has been amazing with setting up all passes and reservations and all my questions!! Thank you so much for making this single Mom's vacation planning so much easier!

  • Tom Huntzinger

    3/30/2017

    Sue has done an exceptional job with booking our family trip (10 people) within budget and complex travel issues. She patient, very knowledgeable and we. Any say enough great things about her. Thanks so much Sue!

  • Stephanie Green- Hard Rock Riviera Maya

    3/30/2017

    OMG, it was our BEST vacation yet!! We LOVED LOVED LOVED this Hard Rock. It was exactly what we wanted!! Thank you!!!

  • Dave Clark-Disney-March 2017

    3/21/2017

    Hi Sue.I wanted to thank you so much for making memories that both me and Erika and our kids will remember forever.I can't tell you how much it means to me to be able to do that for my family. In the future me and Erika plan on taking some trips and I really hope that you can help us like you did with this one.

  • Janel-Disney-March 2017

    3/20/2017

    Sue,Thank you for everything! Our trip went smoother then I could have ever imagined possible with 2 small kids. We all had a great time! Thanks again for everything! Janel 

  • Angela Faulhaber

    3/3/2017

    My husband and I have worked with Kathy twice now!! Such a joy and professional. She found us exactly what we wanted!! Perfect week in Cabo . Looking forward to the next destination

  • Diana & Rocco

    2/20/2017

    We had an absolutely amazing time!! The resort really blew us away ( Moon Palace Cancun). We were impressed and can't wait to go back!!Thank you for all you did to help us plan.

  • Fran & Jeanne Wheatley

    1/30/2017

    Kathy,Jeanne and I just returned from our trip to Sandal's Resort in Montego Bay, Jamaica and we wanted to personally thank you and First Class Travel for all your guidance with planning our trip! We had beautiful weather and loved the resort! All your recommendations were right on! The Club Mobay Service upon are arrival and departure were well worth the extra cost! We would also recommend the Butler Service at the Sandal's Resort. This extra service was convenient for scheduling all our plans/meals throughout the week and in no way did we find this service to be intrusive or overbearing. It was nice to have a personal concierge service that wanted to ensure that your stay at their resort was nothing less than exceptional?.Again, your professional guidance throughout the planning stage of booking our vacation really put our minds at ease that we found the perfect getaway vacation and in fact we really did!!! Thanks again for everything.

  • Mike and Joanne Collison

    1/17/2017

    Another perfect recommendation, Kathy! Hyatt Ziva Rose Hall did not disappoint. Rooms, grounds, food, and drinks were top notch. The staff made us feel part of the family at every turn. Can't wait for the next trip.Thanks for your patience in helping us figure out what we were looking for!Mike and Joanne Collison

  • Shawn Pringle

    1/3/2017

    First class travel does an exceptional job of coordinating all facets of your vacation so we won't use anybody else for our vacation planning.Thanks Shawn

  • Mr. & Mrs. Schwab

    11/10/2016

    I want to say a HUGE HUGE HUGE thank you for helping us book this trip and seeing to it that we were so taken care of!!!!I cannot even begin to tell you how perfect the room was. We had the ocean front, 3rd floor, corner room, and it was absolutely perfect and everything we were hoping for! Can't thank you enough for whatever you guys did to get us that room!We had an awesome time on the trip - missing it big time already. I have a feeling this won't be our last trip to Mexico! I've already recommended you to a few of my co-workers.Thank you again for everything!!! You made our honeymoon so perfect :)

  • Lauren Allison

    11/1/2016

    I am so happy I found First Class Travel through a mutual friend. Selena was so helpful with planning our honeymoon and took all the stress out of planning it ourselves. When planning a wedding, you don't have much time to think about your honeymoon so this was a blessing! She was very knowledgeable about different honeymoon locations and helped us choose the right destination for exactly what we wanted. We ended up choosing Sandals Grande in St. Lucia which was our best vacation ever. We have memories that will last us a lifetime. Selena went above and beyond to plan our perfect honeymoon. She had many suggestions on what to do while there - such as a helicopter ride, which ended up being our favorite part! She was always there and very responsive to answer any of my annoying questions. I will never book another vacation again without using First Class Travel and highly recommend them to my family and friends. We are even using them for our anniversary trip to Jamaica next year! Thank you Selena!

  • Shanise Callahan

    10/25/2016

    We had a wonderful blessed trip and I would recommend the Now Jade. The resort is beautiful, great hospitality, the smell was exceptional and Resturant were all good. My daughter had a ball in the spa on her birthday and having a private Lobster & Fillet Mignon dinner on the beach. Thank you for recommending this 5 star resort to us. I have been giving your names to ppl I know, for professional travel agents.

  • Lisa and James Klein

    10/17/2016

    Our trip was perfect and the hotel treated us as VIPs!! We got a perfect room and all requests and we really had a great time. I will look through photos and send you one or two and will definitely write reviews you dont have to worry about that. You were the best travel agent ever!!Thanks so much for everything!!

  • liz

    10/13/2016

    We had a really great time. Kathy booked us a lovely vacation. Thanks again for all your help. I hope to continue doing bookings with you in the future.Best. Liz

  • Elizabeth Foster

    10/13/2016

    I just wanted to say Thank You to Kathy for the wonderful trip she planned for us. The hotels were beautiful and the ease of traveling with her itinerary was wonderful. She was very attentive to our needs and listened to my requests and concerns. She was great at keeping the lines of communication open for us.

  • KATHY AND SELENA

    10/12/2016

    Kathy, Selena, Our trip was AMAZING. The resort, the room, the view, the service, the people, the food, the extras ... everything from start to finish! Amazing. Amazing!!!Thank you so much! We just got home and we're already dying to get back! Thank you!STACEY

  • Ahmad Gresham

    10/11/2016

    We absolutely loved your services. Between you Kathy and Selena we had a wonderful trip. Helen and I have decided we will not take another trip without using your staff. And the Disney planning is so worth it. It made it so easy to just enjoy our trip. And we felt the service with the flight cancellation above and beyond. We are more than pleased with everything you have done and provided for us.

  
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