Just got back from Germany and I have to thank Sue Maresse for all her help with the details. Had a great time and could not have done it without Sue's help!
Heimlich family Disney trip 2017
9/1/17Hi, just got back from Disney a couple days ago, we had a lot of fun! Thx to Sue Maresse for helping me with travel plans. She did a great job!
Joey & Marvella's Anniversary Group Trip
Hi Selena,On behalf of my wife and I, we just want to say THANK YOU so much for putting together an OUTSTANDING trip for us to Punta Cana, the entire group had the best time and we owe it all to you. You are truly a travel agent of excellence and believe me, we are referring ALL of our friends and family to you for their travelling needs. I understand, my cousins Michele Gaynor and Mitzi Blalock have already used your services for their future trips. We can't thank you enough for everything that you have done, as it was truly a great week of vacation.
Hi Kathy,We returned last night from Cancun. Just wanted to let you know everything was great. The place was beautiful and the staff was very nice. The room had a fantastic view.Thank you again for all your help and answers to our questions.Looking forward to the next vacation!
We booked a trip to Ireland with our own driver. Having a private driver is the only way to go. We didn't have to worry about find our way thru the country side, missing the sights while we were driving or being tired once we got to where we were going.Selena did everything to book the trip we wanted and it was fabulous.
Lisa & Bryan- Hawaii Honeymoon
We didn't originally plan on using a travel agent for our honeymoon, but happened to meet Selena at a bridal expo at the Cherry Hill Mall and were SOLD! Selena is kind, professional, very responsive, and was extremely helpful in our planning process. We chose to go to Hawaii (Maui & Kauai) and knew there would be many details, such as transfers between islands as well as excursion options, and decided to avail ourselves of Selena's services so we had one less thing to worry about while wedding planning. Selena was very helpful in terms of discussing different packages (we initially thought we wanted to go for 12 days then decided to go for 10) and offering knowledge and options for various island excursions. We sat down with a list of excursions, chose them off of a "menu", and let her know what we wanted to do - and voila, they were booked!In addition, the affiliate organization that First Class Travel works with, Gogo Travel, was highly responsive and professional when I had to call them on the first day of our honeymoon when we had an issue with our flight (airline's issue when we were diverted for mechanical issues - not the travel agency's issue!) - even going as far as to take my number and call me back to check on us to make sure we were rebooked into another flight. Later in the week during an interisland flight, the airline had us take an earlier flight than planned, and Gogo came to the rescue again to arrange our shuttle transfer to the hotel earlier so we wouldn't have to wait at the airport for an extra few hours. It can seem impersonal to call an 800 number for help, but the associates at Gogo could not have been more personal and helpful during those stressful travel changes!If you want someone who is knowledgeable, professional, and who will make your honeymoon planning the easiest part of your wedding planning experience, look no further than Selena and First Class Travel! Thank you so much again for making our honeymoon the experience of a lifetime!
Jessica Sesko - Melisa Nassau Beach Hotel
We had a great time! Thanks so much for everything you did with helping us book this vacation. The hotel was beautiful and the resort credits came in handy when we upgraded our amenities. We were able to stay on a private beach our last two days. The hotel gave us mini cakes and a bottle of champagne for our birthdays, which was really nice.It was a really awesome experience and, again, I really appreciate you working with us :)
Roberta & Ken Nichols
Thank you so much for booking just an amazing trip to Hawaii for us.....We just returned from our 15 day trip what an amazing time we had. Your once again expertise recommended an incredible package and it was exactly what we were looking for. The resorts we stayed in were amazing, and all the extra little perks that showed up were extremely appreciated and very thoughtful. Its the little things like that that keeps me coming back again and again booking with yall...Thank you Kathy and Selena for tag teaming this one for us. We will surely be booking with First Class Travel in the future.
Courtney and Steve- Med. Cruise - Honeymoon
I am an avid traveler, and usually book all my travel alone. However, since I had so much going on with my wedding I decided to look into an agent to handle my honeymoon (land and sea (cruise) European vacation). I made the right decision, and it made me realize just how helpful it is to have an expert on your side! From start to finish Selena at First Class Travel was fantastic! Professional, helpful, and informative are just a few words that describe Selena. She even us ahead of time, along with all of our travel documents, as well as made our hotel aware we were honeymooning. For anyone looking to book a trip, honeymoon, family, or friends getaway I highly recommend you look no further then First Class Travel.
Michelle & Bill Kurdyla- Destination Wedding Moon Palace Jamaica
I have absolutely no complaints at all about Moon Palace. The rooms were clean and beautiful, the food was great and the staff... I can't stress enough how amazing the staff and customer service was. Truly over the top. They really treated everyone like king and queens. Truly amazing! Billy and I can not stop talking about how amazing our spa experience was. They even had a special moment for us at the end with champagne and red velvet cake!! Our wedding went so perfect and the MC that we paid for, for only 2 hours was having so much fun he ended up just staying for the remaining to make the night even more special! It could not have been any more perfect!!! We are definitely going back and for all future vacations we will be going to a palace resort!!
Jenna & Kyle Gallagher- Honeymoon- Antigua
Selena was fabulous in planning our honeymoon! As someone who does not travel much, she was very informative about different types of honeymoons and various locations. She was also very responsive and efficient with regard to correspondence about the trip. She reviewed all aspects of the trip thoroughly and checked in the day before and day after to ensure that everything went smoothly! Overall, the honeymoon was great, and we will definitely use First Class Travel again for future trips!
Wendy Tanczak / Steve & Tara Wedding
My experience at DreamsTulum, Mexico was one of the most exciting times of my life. The staff could not be any more accommodating. Anything I requested , I received. My only disappointment was the bed size. Full size, not queen for two people to share. Not a couple, so it was uncomfortable. And Housekeeping comes around late. Like showers for dinner at 7:30 with wet towels from the day before. Thats all I was disappointed with. But the services are awesome, the staff couldn't be any nicer, and the resort is absolutely beautiful. Can't wait to go there with my husband And the wedding was the most beautiful wedding I have ever attended ???
Nadine & Ryan, Secrets Capri - Riviera Maya
Thank you Kathy for all of your help with our vacation! Secrets Capri was amazing. The staff was super friendly, the food was delicious, and the drinks were fantastic! Thank you for making vacation so effortless!
Just returned home from a trip to the Excellence resort Riviera Cancun. The resort was absolutely beautiful and The room had a view that was absolutely breathtaking of the Caribbean Sea. Highly recommend joining the excellence club and getting all that special pampered treatment. Selena was wonderful to work with and did all of the hard work for us. The trip could not have gone any smoother! Thank you!!
Denise-Cancun, Mexico Secrets Silversands Resort
Thanks so much for helping make this trip and my sister's 50th birthday celebration a great experience and special time. I/we had a great time!! The Resort is beautiful, my roomwas great as well. Enjoyed the food, activities and entertainment. BIG THANKS!!
Penney & Lamont - Secrets Silversands Group
Thanks you so much, we had a wonderful time!!! It was more than I could have imagined!!! The resort was beautiful and they offered us an upgrade to a Master Suite for $100! My birthday dinner was great! We had dinner at Oceana which was the outside oceanview restaurant. The food and service was amazing!!! The service as not as good as Jamaica which I think had a lot to due with the language barrier; however, it was not horrible. Thank you so much for everything!!
Renee Tarby- Regent Seven Seas Cruises
It was amazing!!! The ship was beautiful, getting refurbished I believe by next year. The service was a "wow" factor and the food wonderful along with lots of champagne and whatever else you asked for. Cuba was amazing, Harvest Cay we rented a villa and was one of the best beach cruise ship days ever, and Costa Maya was ok. We walked around the port and then relaxed on the ship. It will be difficult to sail on a main stream cruise line now! The best part is never pulling the sea pass card out to get a charge! My only criticism is in Cuba the included excursions were not great. They actually went to the same exact places both days. I did ask at the desk if they did but was told absolutely not. I felt like we wasted Day 2 and wish we would have ventured on our own but not knowing what to expect played it safe. If you have any other clients going to Cuba on a cruise and staying in port overnight let them know it's safe and hiring a private car with a guide is really the way to go or do a walking tour on your own. We had Loved it and I know my brother and his wife enjoyed it too. I have lots of pictures and will send a few separately from this email. Thank you for assisting us!
Sonya & Jay Martin- Vow Renewal at Moon Palace Jamaica
OMG! We had such a fabulous time!!! I thought about calling or texting you a few times to say how awesome the resort was. That place was amazing. Our room was so nice. We were upgraded to the jr suite. Thank you! Very spacious. If I had to complain about one thing it was it rain on 4/19. It was sunny up until an hour before so we had to move the ceremony to the grand ballroom. It was still amazing. We took pictures through the hotel there...not with the studio just random pics. As we walked through the hotel, everyone stop what they were doing to applaud. From the gift shop to the various lounges, to the front desk...it was very unexpected but I felt like a princess. I have lots of pics on my phone, Facebook. We used resort credits to take pics at the studio on site. I'm hoping to download by tomorrow as I forgot to stop in before I left. The wedding package included breakfast in bed, reception and dinner for two on the beach. All were just EVERYTHING!
The cruise we went on was amazing. We had problems with excursions and Norwegian was able to rectify the problem. The arrangements that sure made for us we flawless and enabled us to just enjoy our vacation
Thank you Sue Marrese for helping us plan our 2 week vacation in FL. Your great communication and quick responses have helped make all the planning go so much more smoothly. THANK YOU!!Heather & Ken Bishop
We are so excited for our upcoming Disney trip! Sue has been amazing with setting up all passes and reservations and all my questions!! Thank you so much for making this single Mom's vacation planning so much easier!
Sue has done an exceptional job with booking our family trip (10 people) within budget and complex travel issues. She patient, very knowledgeable and we. Any say enough great things about her. Thanks so much Sue!
Stephanie Green- Hard Rock Riviera Maya
OMG, it was our BEST vacation yet!! We LOVED LOVED LOVED this Hard Rock. It was exactly what we wanted!! Thank you!!!
Dave Clark-Disney-March 2017
Hi Sue.I wanted to thank you so much for making memories that both me and Erika and our kids will remember forever.I can't tell you how much it means to me to be able to do that for my family. In the future me and Erika plan on taking some trips and I really hope that you can help us like you did with this one.
Sue,Thank you for everything! Our trip went smoother then I could have ever imagined possible with 2 small kids. We all had a great time! Thanks again for everything! Janel
My husband and I have worked with Kathy twice now!! Such a joy and professional. She found us exactly what we wanted!! Perfect week in Cabo . Looking forward to the next destination
Diana & Rocco
We had an absolutely amazing time!! The resort really blew us away ( Moon Palace Cancun). We were impressed and can't wait to go back!!Thank you for all you did to help us plan.
Fran & Jeanne Wheatley
Kathy,Jeanne and I just returned from our trip to Sandal's Resort in Montego Bay, Jamaica and we wanted to personally thank you and First Class Travel for all your guidance with planning our trip! We had beautiful weather and loved the resort! All your recommendations were right on! The Club Mobay Service upon are arrival and departure were well worth the extra cost! We would also recommend the Butler Service at the Sandal's Resort. This extra service was convenient for scheduling all our plans/meals throughout the week and in no way did we find this service to be intrusive or overbearing. It was nice to have a personal concierge service that wanted to ensure that your stay at their resort was nothing less than exceptional?.Again, your professional guidance throughout the planning stage of booking our vacation really put our minds at ease that we found the perfect getaway vacation and in fact we really did!!! Thanks again for everything.
Mike and Joanne Collison
Another perfect recommendation, Kathy! Hyatt Ziva Rose Hall did not disappoint. Rooms, grounds, food, and drinks were top notch. The staff made us feel part of the family at every turn. Can't wait for the next trip.Thanks for your patience in helping us figure out what we were looking for!Mike and Joanne Collison
First class travel does an exceptional job of coordinating all facets of your vacation so we won't use anybody else for our vacation planning.Thanks Shawn
Mr. & Mrs. Schwab
I want to say a HUGE HUGE HUGE thank you for helping us book this trip and seeing to it that we were so taken care of!!!!I cannot even begin to tell you how perfect the room was. We had the ocean front, 3rd floor, corner room, and it was absolutely perfect and everything we were hoping for! Can't thank you enough for whatever you guys did to get us that room!We had an awesome time on the trip - missing it big time already. I have a feeling this won't be our last trip to Mexico! I've already recommended you to a few of my co-workers.Thank you again for everything!!! You made our honeymoon so perfect :)
I am so happy I found First Class Travel through a mutual friend. Selena was so helpful with planning our honeymoon and took all the stress out of planning it ourselves. When planning a wedding, you don't have much time to think about your honeymoon so this was a blessing! She was very knowledgeable about different honeymoon locations and helped us choose the right destination for exactly what we wanted. We ended up choosing Sandals Grande in St. Lucia which was our best vacation ever. We have memories that will last us a lifetime. Selena went above and beyond to plan our perfect honeymoon. She had many suggestions on what to do while there - such as a helicopter ride, which ended up being our favorite part! She was always there and very responsive to answer any of my annoying questions. I will never book another vacation again without using First Class Travel and highly recommend them to my family and friends. We are even using them for our anniversary trip to Jamaica next year! Thank you Selena!
We had a wonderful blessed trip and I would recommend the Now Jade. The resort is beautiful, great hospitality, the smell was exceptional and Resturant were all good. My daughter had a ball in the spa on her birthday and having a private Lobster & Fillet Mignon dinner on the beach. Thank you for recommending this 5 star resort to us. I have been giving your names to ppl I know, for professional travel agents.
Lisa and James Klein
Our trip was perfect and the hotel treated us as VIPs!! We got a perfect room and all requests and we really had a great time. I will look through photos and send you one or two and will definitely write reviews you dont have to worry about that. You were the best travel agent ever!!Thanks so much for everything!!
We had a really great time. Kathy booked us a lovely vacation. Thanks again for all your help. I hope to continue doing bookings with you in the future.Best. Liz
I just wanted to say Thank You to Kathy for the wonderful trip she planned for us. The hotels were beautiful and the ease of traveling with her itinerary was wonderful. She was very attentive to our needs and listened to my requests and concerns. She was great at keeping the lines of communication open for us.
KATHY AND SELENA
Kathy, Selena, Our trip was AMAZING. The resort, the room, the view, the service, the people, the food, the extras ... everything from start to finish! Amazing. Amazing!!!Thank you so much! We just got home and we're already dying to get back! Thank you!STACEY
We absolutely loved your services. Between you Kathy and Selena we had a wonderful trip. Helen and I have decided we will not take another trip without using your staff. And the Disney planning is so worth it. It made it so easy to just enjoy our trip. And we felt the service with the flight cancellation above and beyond. We are more than pleased with everything you have done and provided for us.
Shanese Smallwood Thomas-Cruise & Universal
Hi SueWe are back and our trip was amazing. Thank you so much for your help. On a scale of 1 to 10 you rank infinity and beyond.Thanks again!!!
Thank you, Kathy!We had an awesome time and the Hard Rock was great too! The experience there made turning 40 less painful lol!Thank you for all your help and hard work. The trip and all of the accommodations went smoothly!Sincerely,Kim
My friend and I just got back from Iceland. Selena did a wonderful job planning it. Thanks for getting us an early check in. After flying all night, it was so nice to be able to check into our room at 6:30 in the morning. It made everything so smooth, from having someone there to pick us up and having everything organized with our tours. It was a huge help knowing there was someone there waiting for us. The tours that were booked where breathtaking and well worth it. Thanks again for all the help!Lisa
Hi Kathy, Thank you again. You are the best travel agent in the whole wide world. I can't thank you enough for the wonderful arrangements you madefor our trip to Turks and Caicos.. We tried to pick ONE word each that best describes the vacation, here is what we came up wth:Jack-awesome,Luke-amazing, Colleen-adventurous,Me-astoundingMy next favorite word would be: HEAVENLY Thank you!
Bill & Jenna Bell
Hi Kathy, I wanted to say thank you for all the help you and your team provided setting up the perfect honeymoon for us! From the moment we met, until the moment we got back, everything you did for us was perfect. You made booking a breeze and we hardly had to do anything. Then, once booked, it was very refreshing to see how personal and closely you stayed to us the entire process....very unlike past experience with other travel agents. The staff at the Iberostar Grand Paraiso in Mexico was outstanding, it was a great recommendation! Thanks again for making our honeymoon perfect and memorable!! WE look forward to booking our next vacation with you very soon! Warm regards, Bill & Jenna Bell
Big thanks to Selena, my husband and I had a wonderful time at Sandals Royal Caribbean. Can not wait to go back next year.
Gina and steve yatzus
Hi kathy. We just got back from dreams punta cana. It was an amazing place. Our room was fabulous and we could not believe how close to the beach it was. We all had a great time. Thank you.
Hi Sue,It was a WONDERFUL trip. The service at the hotel was incredible as were the additional amentities. I will be utilizing first class again in the future.Thanks,Alex
Amanda & James
Sandals Ochi Beach Resort HoneymoonThank you so much!!! We had a blast on our wedding day!!!So sad to come home. The resort was beautiful and we had an experien e of a lifetime. We enjoyed everything and anything. The food, drinks, and activities were so awesome. We have great pictures!!!Everything you did was wonderful and we will always be booking trips like this because of how much fun we had.Thank you again for everything!!!!Amanda
Thank you so much for finding the resort. The iberostar paraiso beach was amazing. Mexico was so much fun. My kids cant wait to go back. We loved everything. Staff was so nice, beach and pool were beautiful. They even let my son take me out on a cateraman on his own. Thank you for your help.
Francine and Ken Novakoff
Our Oceania Cruise on the Marina was fantastic. The ship is elegant without being stuffy. The service is outstanding. The food is the best of any cruise line and the specialty restaurants are included in the price as is Perrier or Pellegrino sparkling water with every meal and at any time throughout the ship. No annoying photographers hovering about and we met passengers from all over the world who love travel, just as we do. We loved French Polynesia since it's not commercial like the Caribbean. Help us plan another cruise soon please!
Resort: Breathless Punta Cana Everything was awesome thank you sooo much! We both really enjoyed the resort... Service was great and the staff was extremely friendly. Transports were promptly there and everything else was great! I will certainly be recommending any of my family and friends to contact you with their vacation needs! Hope all is well.